The Support Professional's Spot



Covid-19 Tool Kit for Support Professionals



As we continue to learn more about the Covid-19, we are putting into place protocols to help keep you safe and healthy. We also need your help in keeping our participants healthy and communicating any concerns that may arise. The health and safety of our employees and participants are the guiding factors in all of our decisions.

Effective May 6, 2020 we will rely on you to proactively contact the participant you are scheduled to work with each day to make sure he or she is healthy. Also, we ask that you self-report to On-Call if you are sick.

In addition, we will be providing Support Professionals and Job Coaches with personal protective equipment (PPE). Gloves, masks and hand sanitizer will be available to you (as long as we continue to have access).

Current pick up times for PPE are by appointment only. Please contact your supervisor. We do hope to implement regular office pick-up availability soon.

DOWNLOAD Our Complete Service Delivery protocol here


(formerly Quarterly Trainings) SPACE IS LIMITED

The rest of the 2020 Schedule coming soon!

Community Training Options Looking for additional topics? If you find an educational opportunity in the community and would like to receive credit for attending, please speak to your supervisor for approval.

The Carolina Institute for Developmental Disabilities (CIDD) 2019 Community Talk Series is always a valuable experience. These sessions are pre-approved for Quarterly Training credit, but you must RSVP to both the CIDD (click here) AND The Arc (as described above) to receive credit.


Your notes need to be done by midnight the day after your shift.  That means SIGNING them too!! :)



A very special congratulations to Sylvia Snipes for celebrating 20 years as an Arc Support Professional. Sylvia has been with The Arc longer than any other employee and embodies the spirit of the work we do supporting children and adults with disabilities.

Congratulations Sylvia!


Third Quarter 2019-20 Winner


Every quarter an outstanding support professional is selected at EOTQ. Nominees will be co-nominated by participant/family member and that employee’s direct supervisor.

Winner will be notified by their supervisor and receive $75!


  • Excellent documentation skills
  • Great relationship with the participant and family
  • Must be up to date on all trainings & mandatory certifications

1st Quarter Winner: Dorothy Ransom

2nd Quarter Winner: Sandra Logan

Want to connect with other Support Professionals that work for The Arc?

We have a CLOSED group on facebook just for Arc Support Professionals. (We check to ensure you are a current employee before we add you).

  • Get to know your co-workers.
  • Share things to do in the area with your participant.
  • Share your personal ideas for self-care.
  • Talk to more seasoned SP's who can provide guidance with notes, etc.
  • Hear about new ways to enhance skill building.

JOIN TODAY!         facbeook_logo_tiny.jpg