Jennifer Pfaltzgraff is a graduate of the University of Massachusetts at Amherst with a BS in Communications. She is the mother of two children, Madeleine and Ethan. Jennifer began advocating for people with intellectual and developmental disabilities (IDD) when her son Ethan was diagnosed with cerebral palsy at 7 months old. Her career as a graphic designer and small business owner made this possible. She joined the Wake County LICC, an early intervention collaborative, to make sure she understood the intricacies of the IDD world. She held the position of co-chair of the LICC for 7 years. While looking for supports for Ethan she learned about The Arc of Wake County and started off as a volunteer graphic designer and won the The Arc’s President’s Award that first year for her service to The Arc. She was elected to the board of directors in July 2007, serving as a director, then President, and Past President. Her career took a turn when she accepted the position as Executive Director for The Arc of Wake County leading up to The Arc of the Triangle merger in July 2014. She was integral in the planning and execution of the merger- helping to bring Medicaid services to Wake and Durham counties as well as developing systems to ensure growth was balanced with stability. At the time of the merger, Jennifer transitioned into the Marketing and Communications Director role promoting the new brand of The Arc of the Triangle- educating stakeholders on the myriad of services and programs and The Arc’s mission and philosophy. She also took the lead on creating and organizing fundraising efforts like the Casino Royale and the ever-popular Bowl-a-thon. She readily accepted the challenge of Executive Director in November 2016 when approached by the Board of Directors. Jennifer has served as Chair for the Wake County Special Education Advisory Council and is currently the Co-Chair, representing The Arc for 9 years. Outside of work, she loves to cook and spend time with her family, including her dog Charlie.
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